Privacy Policy

Introduction

INSURANCENG ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share and protect personal information when you visit our website or speak with us by phone about auto, vehicle or car insurance. By using our website or services, you agree to the practices described here.

Who we are

INSURANCENG is an independent insurance advisory service operating in the United States. We are not an insurance carrier and do not issue policies. We help consumers understand and compare coverage options.

Information we collect

We collect information you choose to give us, mainly during phone calls with our advisors:

• Contact details, such as your name, phone number, email address and ZIP code
• Vehicle information, such as year, make, model and usage
• Driver information, such as age, driving history and current insurance details
• Any other details you share to help us review your coverage options

When you visit our website, we may automatically collect technical information, including your IP address, browser type, device type, pages visited and the date and time of your visit.

How we use your information

• To answer your questions and review insurance options with you
• To connect you with licensed insurance providers when you ask us to
• To improve our website, service quality and advisor training
• To comply with legal obligations and prevent fraud

Call recording

Calls to 012345678 may be recorded and monitored for quality assurance, training and compliance purposes. You'll be informed at the start of a call where required by law.

Sharing your information

We do not sell your personal information. We may share it only:

• With licensed insurance carriers or agents, when you ask to receive a quote or be connected
• With trusted service providers who help us operate our business, under confidentiality obligations
• When required by law, court order or government request
• In connection with a merger, acquisition or sale of business assets

Telephone and email contact

We will only contact you by phone, text or email with your consent, in line with the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act. You may opt out at any time by telling your advisor or emailing us.

Cookies

Our website may use cookies and similar technologies to understand how visitors use the site. You can disable cookies in your browser settings, though some features may not work as intended.

Data security

We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Data retention

We keep personal information only for as long as needed to provide our services, meet legal requirements and resolve disputes.

Your privacy rights

Depending on your state of residence, including California under the CCPA/CPRA, you may have the right to:

• Know what personal information we collect and how it is used
• Request access to or deletion of your personal information
• Correct inaccurate information
• Opt out of the sale or sharing of personal information
• Not be discriminated against for exercising your rights

To make a request, email info@insuranceng.online. We may need to verify your identity before responding.

Children's privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13, in line with the Children's Online Privacy Protection Act (COPPA).

Third-party links

Our website may link to other sites. We are not responsible for the privacy practices of those websites and encourage you to read their policies.

Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a revised date.

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